Ordering Process at Doree Embroidery and Screen Printing
STEP 1 – QUOTATION
The first step is for us to provide you with a quotation.
In order to do this, we need:
- Artwork
For embroidery - please email us a jpg or similar of your design.
For heat seal or screen printing - please email us your design file in vector format with text converted to curve/outlines on a transparent background. A charge will be applicable if you require us to prepare a vector file on your behalf. - Approximate size of the design.
- The medium that the design is to go on.
- The quantity of pieces to be embroidered/screen printed/heat sealed.
On acceptance of the quote an invoice is raised, and when payment is finalised we proceed to the next step; setting up the artwork for embroidery, screen print, or heat seal.
STEP 2 – ARTWORK
Using your provided artwork, our in-house digitizer will create a digital file using our specialist program for embroidery, screen printing, or heat transfer. An electronic proof is created of your design and sent to you for your approval.
It is the customer’s responsibility to ensure that the design, color and size are as per their requirements. Any changes to the digital proof must be communicated to Doree prior to approval.
A sample embroidery can be requested. This may incur a charge, and will only be done for orders of quantities greater than 100, unless otherwise arranged.
The sample for screen printing is not possible due to complicated set up required for screen printing, however a heat seal transfer mock up can be supplied. Charges apply.
Once we receive your approval on the proof, your items are put into production.
STEP 3 – PRODUCTION
From the approval of the design, production will generally take 5-10 working days depending on the quantity involved and the time of year.
Every piece is checked at least twice to ensure that your goods are decorated to the highest possible standard.
STEP 4 – DELIVERY
Finally, we deliver the finished product to you.
Your goods may by collected at our East Brisbane premises, or delivered COD by a courier company. For interstate or overseas customers, delivery can be made by your preferred freight company or by arrangement.
Just remember, we are only a courier away, with delivery to most parts of the country available within 24 hours.