Step 1 – Quotation
The first step is for us to provide you with a quotation.
In order to do this, we need:
- Your artwork- please email us a jpg or similar of your design.
- Approximate size of the design.
- The medium that the design is to go on.
- The quantity of pieces to be embroidered.
On your confirmation of the price we may proceed with the next step, setting up the artwork for embroidery.
Step 2 – Artwork
Next, you provide us with the artwork you would like embroidered, being sure that the correct colours are indicated (either on the design itself, or by PMS colours).
We will then send you an electronic proof of your design that will include an approval statement. This must be signed before we can proceed with the embroidery.
A sample embroidery may also be requested. This may incur a charge, and will only be done for orders of quantities greater than 100, unless otherwise arranged.
Once we receive your approval on artwork, we can begin production.
Step 3 – Production
From the approval of the design, production will generally take 5-10 working days depending on the quantity involved and the time of year.
Every piece is checked at least twice to ensure that your goods are embroidered to the highest possible standard.
Step 4 – Delivery
Finally, we deliver the finished product to you.
Your goods may by collected at our East Brisbane premises, or delivered COD by a courier company. For interstate or overseas customers, delivery can be made by your preferred freight company or by arrangement.
Just remember, we are only a courier away, with delivery to most parts of the country available within 24 hours.